I’m gone for a week, and I manage to get 12 spam comments in the mean time. I think my CAPTCHA is broken, time to finally switch to ReCAPTCHA. Of course… I need to get my ‘net connection back first.
Our connection went mental on Wednesday – it didn’t die, it just sort of lost its mind. About half the pings we send time out, and when we do manage to connect to a site, it goes incredibly slowly. Most of the time I can’t connect to MSN, and when I do, about half my messages are never delivered or received. Worst of all, I can’t get my mail. I had 41 mails waiting for me when I last tried to check on Friday night, and surely I will be drowned in mail when I finally regain my connection.
The main problem is that my ISP, YouSee, has pretty terrible service. It’s not for a lack of trying, but their internal communication could use some work. It seems their support department and their technician department only communicate through some sort of helpdesk system, and I can’t contact the tech department directly. So I need to talk to the supporters, who then tell the technicians they should call me, and the technicians will then call “between 8 am and 4 pm”.
So, uh, I should just stay at home waiting for them to call…? The first appointment we made with them was for them to call us Monday between 8 and 10, but they never did. Then we called their supporters, who reminded the techs (via the helpdesk) to call on my cell phone, which they did 4 hours later. In the middle of my second viewing of Indiana Jones and the Kingdom of the Crystal Skull. At this point my dad was home, but they didn’t think to try the home number when nobody answered my cell phone.
So, uh, if TDC Cable wanted more customers, maybe they should’ve improved their customer support workflow a little instead of just changing their name to YouSee?
After a week without ‘net at home, I’m seriously starting to go a little crazy. Not a lot, I’m just constantly slightly frustrated, restless, and uneasy. It’s a mix of boredom and the complete absense of my social network. Sure it’s not a disaster for TNM if I take a week or so off from the project, but it’s a week I could spend improving the mod and fixing bugs which is instead being spent playing GTA4 when I don’t really want to play at all.
Three things I’d take to a deserted island:
- My computer.
- A solar power plant.
- The Internet.